Dental Leaders Podcast

Jameel Gardee joins Payman to reflect on more than three decades in dentistry, from qualifying in Glasgow to undertaking advanced restorative training at Boston University and building a private practice centred on digital dentistry. He looks back on the people and experiences that shaped his career, why American dentistry changed his outlook, and how his approach to restorative treatment has evolved. The conversation also explores the pressures facing younger dentists, the value of mentorship and why becoming an excellent clinician takes more than technical ability. Much of the discussion centres on the shift from analogue to digital dentistry. Jameel breaks down the workflows behind modern smile design, from facial scanning and treatment planning to guided preparations, 3D printing and restorative materials. But there's a distinction he keeps coming back to: owning the latest technology means very little if you don't know how to bring it all together. The conversation also takes a more personal turn as…

Dental Leaders goes live from Dentown for a special compilation episode bringing together seven voices from across dentistry, design, technology, entrepreneurship and beyond. Across a series of conversations with Payman, Galip Gürel explores the move from pioneering veneer techniques to developing robotic tooth preparation, and why precision matters more than speed. Nazariy Mykhaylyuk reflects on microscope dentistry, perfectionism and continuing to practise and run businesses in Kyiv during wartime. Millie Morrison discusses finding her place in orthodontics, the responsibility of mentorship and overcoming the feeling that she needed to stay in her original clinical lane. Pouyan Mehdizadeh looks beyond conventional clinic design to the complete patient experience, exploring how architecture, branding, scent, sound, lighting and temperature can shape the way a space feels. Sahil Patel takes the conversation far outside the surgery with the story of climbing Everest, from the six-week commitment and extreme…

Kathryn Bell was seventeen, six months into a school exchange trip to Kentucky, when a minor car crash jolted loose a brain tumour nobody knew was there. She joins Payman as a general dentist at Colosseum Dental in Chippenham and the group's key opinion leader for facial aesthetics, having spent over two decades qualified after a start to adult life that involved an emergency craniotomy, a coma, meningitis and hydrocephalus, largely without her parents in the room. She talks with real clarity about survivor's guilt, about repeating a year at school rather than falling behind her friends, and about the internal motivation that got her through GCSEs with headaches nobody could explain, years before anyone found the tumour causing them. There's a second, quieter story running alongside it too: a burnout so complete she couldn't get out of bed most mornings on the NHS, and the daughter whose birth, entirely by coincidence, pulled her out of it just in time. Kathryn also gets specific about the actual craft of…

Dipali Dalia wanted to be a barrister at fourteen, became a periodontist instead, and then went back and trained as a barrister anyway, in her forties, while still practising three days a week. She joins Payman as a specialist periodontist at Emsworth Specialist Practice near Portsmouth, having qualified as a dentist, specialised in periodontics at Guy's, and then, nearly two decades into a successful referral practice, gone back to college to sit alongside twenty-somethings doing a law conversion course. She's honest about why the second career never quite happened. A scholarship from an Inn of Court, a year of criminal law that suited her better than the dry civil procedure rules, county court advocacy work to build experience, and still no pupillage by the time her father died of dementia at the end of a long, hardworking life. That loss changed everything, and Dipali talks with real clarity about the Hindu philosophy she leaned on afterwards, focused on the action rather than the outcome, and about…

Bizhan Shokouhi didn't set out to be an oral surgeon, or even to specialise at all. He joins Payman as a specialist oral surgeon and implantologist working across private practice and Guy's Hospital, and teaching on the Bristol MSc in Implants, having spent his first year qualified convinced he'd end up a restorative dentist. He talks openly about the one thing he tells every trainee before they touch an implant, which has nothing to do with surgery and everything to do with communication, and about a denture case that took twenty-odd visits over eighteen months before he admitted defeat and referred it on. There's a genuinely reflective stretch on ambition too: Bizhan's own answer to whether he'd want his own practice is a flat no, and his reasoning, built around contentment rather than potential, runs against almost everything you'd expect from someone this good at his job. Along the way, there's proper technical detail on soft tissue management, bone grafting, and why the first five minutes of a surgery…

Anita Pradan pulled her car onto the hard shoulder of the motorway one day, cried, took her laptop out of the boot, and typed her resignation. She joins Payman as founder of Phoenix Dental Academy, having spent years running herself into the ground managing someone else's education business before deciding to build her own. She talks openly about the exam that took her five years longer than expected, the practice interview where a principal offered her £1,500 a month and shouted at her for turning it down, and the gap between what overseas dentists post on Instagram and what they're actually going through once they arrive in the UK. There's a properly moving thread here about her father too, a maxillofacial surgeon who treated Nepal's royal family, and what it took for Anita to build something that was hers rather than his. Along the way, Anita gets specific about which countries produce the best-prepared dentists, why crown preps are the one part of the ORE exam that actually matters, and the impression…

Ben Barter has never drilled a tooth in his life, but he's spent more time in dental events than most dentists. He joins Payman as co-founder of Dental Assembly, the latest venture in a career built entirely on getting corporates and suppliers into the same room, first at Open Rooms, then Dental Forum, and now running his own show. In between, there's a properly strange detour: a price comparison app for beauty products, built with zero knowledge of beauty or technology, launched into a global pandemic, and later pitched successfully on Dragons Den. Ben talks candidly about what actually convinces an investor to back two people with no relevant experience, and the gut feeling he ignored right before a bus full of a hundred people failed to turn up in Dubai. There's a decent amount of shop talk here too, on why fun is a business strategy rather than an afterthought, and why splitting an event by practice size might be the most underrated idea in dental networking right now. In This Episode 00:00:45 –…

Bashar Alturk has represented two countries at trampolining — Great Britain, then Jordan — and ruptured both his knees doing it, a year apart, once right before finals. He's also a final-year dental student at Leeds who bought his own phantom head and drill and set them up in his student room because the university wouldn't give him enough practice time. His ADHD diagnosis came late on purpose. His mum spotted it in primary school and refused to let it be labelled, worried about what that label would do to him; he didn't get assessed properly until Covid forced the question. He now credits the delay with making him work harder rather than lean on an excuse. There's a loupes business in here too, run out of that same student room, undercutting the market on price until his own dental school shut it down over a GDC conduct issue. And there's a longer, harder conversation about faith: what he actually believes about suffering and reasons, tested properly the first time his knee gave out weeks before an Olympic…

Afzal Haque joins Payman as a specialist endodontist and owner of Stretford Road Dental Practice, along with its referral clinic M41 Indo, in South Manchester, having spent ten years as a general dentist before making the switch. He talks candidly about hating endodontics as a young dentist, the wife who talked him into rotary instrumentation and then, years later, into selling their house to fund three years of specialist training in Liverpool. There's a properly moving stretch on the sacrifice that decision demanded of his young family, and on the culture of fear he encountered as an undergraduate that still shapes how he teaches today. This is also a masterclass in referral dentistry: building trust with generalists, pricing endodontic treatment simply, and why the happiest dentists are the ones who communicate well rather than the ones who never make mistakes. Expect sharp thinking on bioceramics, root canal myths, AI in the surgery, and a properly honest account of growing up as the only brown kid in…

Patrycja Galonzka joins Payman as business manager at Aspire Smiles in Warwick, having worked her way up from trainee dental nurse to the top of the practice after moving to the UK from Poland at nineteen. She talks candidly about the loss that pushed her to stay in the UK rather than go home, and how years spent as a barista and waitress taught her more about handling people than any qualification could. This is also a masterclass in practice culture: Patrycja walks through her own Caesar framework for running a team, why "anti-values" like blame and gossip do more damage than any missing policy, and why she'd rather build a team like a sports squad than a family. Expect sharp, practical thinking on KPIs, AI in the day-to-day of a practice, and why taking the blame for everything that goes wrong might be the happiest way to lead. In This Episode 00:00:50 – Introduction 00:01:50 – From Poland to dental nursing 00:09:00 – Ambition, patience and advice to her daughter 00:12:00 – Awards and ego 00:17:00 –…

Agne Malisauskiene joins Payman as the clinical lead at the Baltic Academy of Aesthetic Dentistry and one of the world's best-known minimally invasive composite teachers, having trained thousands of dentists from her purpose-built facility in Vilnius. She talks candidly about swapping punishing NHS-style hours in Lithuania for a much gentler introduction to UK private dentistry, and how a year at a US military boarding school as a teenager shaped the discipline and leadership instincts she still relies on today. This is also a conversation about ambition and what it costs. From the competitive streak that pushed her toward the hardest degree to get into, to the guilt and logistics of teaching abroad most weekends while raising two young boys, Agne is refreshingly honest about the trade-offs behind a career built on repetition, pattern recognition and constant travel. Expect sharp reflections on gender and ambition in dental education, why composite bonding took off early in Lithuania, and a clinical mistake…

Shyun Patel joins Payman as a final-year dental student at Liverpool, best known for founding BDSA, the biggest undergraduate dental conference the UK has seen, and for buying his own practice before he's even qualified. He talks candidly about losing the Dental Society presidency election, the autoimmune diagnosis that reshaped how he thinks about time, and the fridge-flipping side hustle that helped fund his first practice. This is also a conversation about ambition and its cost. From the cathedral gamble that saved BDSA's gala dinner to the balance between depth and breadth of impact, Shyun's reflections on business are as sharp as his reflections on himself. Expect thoughtful exchanges on hubris, communication as a clinical skill, sacrifice, and what it means to build something at 23 that most people wait decades to attempt. In This Episode 00:00:50 – Introduction 00:01:30 – Growing up in Liverpool 00:06:14 – Communication vs skill 00:08:36 – Teaching communication 00:14:00 – Public misconceptions…

Two CareStack men, one origin story that starts in a Covid ward. Adrian Dray talks Payman through the lead-management deal that nearly bankrupted him, and how that near-miss set him up to bring an American cloud practice management system into a UK market that, by his own admission, "really dislikes change." Kautham Haran, the ops brain to Adrian's front-of-house energy, explains how a fintech Start-Up background prepared him for the mess of onboarding whole dental groups onto new software. Between them they cover why CareStack bet big on a market the size of Oregon, what Rory Sutherland taught them about friction and the "doorman fallacy," and why AI receptionists might be dentistry's answer to the hoverboard fire hazard. It's a conversation about building a company from scratch inside an industry built on habit, and what happens to your ego when the whole thing goes a bit public and a bit personal. In This Episode 00:01:00 - Introductions 00:01:35 - Covid and crisis 00:07:25 - Meeting Abby 00:11:25 -…

Neil Sikka joins Payman to reflect on a career that has moved from single-surgery NHS dentistry in Bethnal Green to building a ten-practice London group, selling to Bupa, and now helping shape clinical strategy across one of the UK’s biggest dental organisations. He talks candidly about the Barbican Dental Care years, why he chose cultural fit over the highest offer when selling, and why he still practises one day a week after decades in the profession. This is also a conversation about service. From funding a dental carriage on India’s Lifeline Express to supporting Dentaid and Mercy Ships, Neil’s work outside the surgery is just as revealing as his business story. Expect thoughtful reflections on the mouth-body connection, Bupa’s future, clinical excellence, personal branding, charitable dentistry and the quiet art of getting on with people. In This Episode 00:01:00 - Bupa, leadership and clinical voice 00:02:45 - From Bethnal Green to Barbican 00:06:40 - Growing ten practices 00:10:30 - Selling the…

Recorded live at Bupa Dental Health Is Live, this Dental Leaders episode sees Payman joined by Andrew Bower from Philips Oral Healthcare for a sharp look at dentistry in 2040. The conversation moves from AI, robotics and connected toothbrushes to the bigger question of how oral health can become part of everyday whole-body care. Andrew explores Philips’ long-term view on prevention, consumer behaviour, clinical evidence and the challenge of making oral care feel less like a chore and more like a daily ritual. There’s also a grounded reminder that, even with smarter tools and faster data, dentistry still comes back to care, trust and human connection. In This Episode 00:02:05 - Dentistry in 2040 00:04:15 - Predictions and connectivity 00:05:00 - Oral care apathy 00:08:00 - Power toothbrush adoption 00:10:30 - Global dental differences 00:12:20 - Mouth-body connection 00:14:00 - Diagnostics and data 00:15:35 - Robots and clinicians 00:22:20 - Connected toothbrushes 00:40:20 - AI and productivity 00:47:25 -…

Ian Dunn didn't set out to become a periodontist. A chance encounter with a stranger in a hospital corridor, a course he took on a whim, and the absence of anyone else doing the job in Liverpool — that's how a specialism was born. In this episode, Payman sits down with Ian to trace a career shaped as much by happy accidents as by hard graft; from a comprehensive school kid who retook his A-levels, to one of the most respected perio voices in the north west. They cover the state of the profession — social media's double edge, the case for CPD reform, awards culture, and the strange silence around perio's role in systemic health. Ian is candid about a GDC case that cost him eleven months of sleep, and equally candid about why he'd never swap his associate chair for a principal's desk. In This Episode 00:01:25 — Growing up in Liverpool 00:02:10 — Student life at Leeds 00:05:35 — Route into dentistry 00:11:50 — Ethics and professionalism 00:18:50 — Life as a GDP 00:19:25 — Route into periodontics 00:29:30 — How…

From pizza shop to Maxfax theatre — Sina Gilannejad's route into dentistry is anything but straightforward. Born in Northern Ireland to Iranian parents, Sina brings a rare blend of warmth, self-awareness, and hard-won clinical confidence to this conversation. He opens up about the anxiety that drove him towards DCT, the perfectionism that almost derailed him, and how a stint in maxillofacial surgery — confronting cancer, mortality, and the limits of medicine — fundamentally changed his relationship with the job. It's an honest, searching episode about what it actually means to become a dentist, and what to do once you've got there. In This Episode 00:01:10 - Extraction anxiety and the road to DCT 00:02:10 - Growing up in Northern Ireland 00:03:45 - Working in his dad's pizza shop 00:08:30 - Dental school in Bristol 00:16:45 - Politics, cancel culture and the Overton window 00:24:00 - "Most Presenting Complaint" — the podcast with Adam 00:25:25 - The FD year: imposter syndrome and mental health struggles…

Meghan Chard is many things at once — principal dentist, practice owner, mum of three, and quietly passionate evangelist for childhood airway health. In this episode, she sits down with Payman for a wide-ranging conversation that takes in meeting her husband Simon at dental school, buying his family's Leicestershire practice a month before their first child arrived, and the very particular chaos of juggling clinical work, business ownership, and family life. Then there's the airway thread — and once Meghan gets going, you can see why she's hooked. Sleep disordered breathing in children is, she argues, a dramatically underscreened problem, and dentists are uniquely placed to spot it. In This Episode 00:00:55 — Introductions and Rothley Lodge 00:02:30 — Meeting Simon at King's 00:05:10 — Life as associates, then buying the practice 00:06:05 — Running the practice: ops vs. direction 00:08:25 — The dental family advantage 00:12:45 — Learning the numbers — and how Pärla helped 00:13:00 — Staff management and the…

What happens when a mechanical engineer spends a decade fixing factories, then walks away from it all to start dental school at 34? Henry Totterdell joins Payman to tell that story. He talks about the years spent solving problems on aircraft carriers and chemotherapy production lines, the slow-burning itch to do something with his hands, and why he finally took the plunge. Along the way they get into first principles, the magic of human connection over Zoom, where robots might fit into the chair one day, and the quiet privilege of a patient simply saying thank you. It's a conversation about taking the long way round — and arriving exactly where you meant to. In This Episode 00:01:55 - Travel and adventure 00:05:20 - Childhood in Stroud 00:06:15 - Choosing engineering 00:07:35 - Loughborough years 00:08:45 - Engineering versus dentistry 00:10:00 - First principles thinking 00:12:10 - Life as a consultant 00:17:15 - Losing his purpose 00:18:35 - The pharmaceutical world 00:21:00 - The itch to do medicine…

Ali Al-Hassan is the walking embodiment of work hard, play hard — a young dentist who's gone from associate to super associate, practice co-owner and globe-trotter, all while building a following that brings patients straight to his chair. In this episode, he and Payman get into what really separates an ordinary associate from a "super" one: bringing in your own patients, owning your fees, and treating social media as your digital shop front. There's honest talk about outworking self-doubt, the awards debate, a vexatious GDC referral that came out of nowhere, and a wild Covid-era trading story that took a £50k bounce-back loan to seven figures and most of the way back down again. Threaded throughout is a simple philosophy — do the thing, do it thousands of times, and let it compound. You'll come away with plenty to think about, whether you're weighing up your own brand or just wondering how one person fits in this much living. In This Episode 00:02:30 - Work hard, play hard 00:08:10 - Growing up and family…

Ashley King and Sophie Lovett run the international side of Pearl, the AI company that reads dental radiographs — and they turn up as a self-confessed package deal. The chat starts with what the tech actually does (a second opinion for clinicians, and a way to help patients finally see what's going on in their own mouths), but it doesn't stay there for long. Payman, Ashley and Sophie get into US versus UK dentistry, the state of the NHS, why trust beats price every time, and how AI is creeping into everyday work. Then it gets personal: women and AI, the awkwardness of asking for a pay rise, what happens when a woman out-earns her partner, and whether having children is selfless or selfish. Honest, funny and occasionally controversial — this one wanders well beyond the X-ray. In This Episode 00:00:50 - Life at a start-up 00:02:20 - Life on the road 00:04:35 - Distributors or your own office 00:06:05 - What Pearl does 00:09:30 - Accuracy and limits 00:10:45 - A controversial take 00:12:45 - AI and the future…

Professor Tara Renton OBE brings four generations of dental history — and a career built on curiosity rather than ambition — to her conversation with Payman. From navigating undiagnosed dyslexia and a father who begged her not to follow him into dentistry, to becoming the first female chair of oral surgery at King's College London, her story is one of serendipity, resilience, and an almost obsessive interest in the patient behind the pain. She shares remarkable insights into orofacial pain — nerve injuries, psychosocial histories, patients whose chronic pain only begins to shift when someone finally takes the time to ask the right question — and makes a compelling case for multidisciplinary thinking in a profession she feels has been far too siloed for far too long. Sharp reflections on surgical safety, local anaesthetic technique, and the state of dental education sit alongside something warmer: a life philosophy that's disarmingly simple. Stay curious. In This Episode 00:02:50 - Four generations of…

Mike Gray's path to dentistry was anything but straightforward — and that's precisely what makes this conversation so compelling. A former semi-professional mountain biker who raced the World Series across three disciplines, a musician who once had the head of Universal Publishing sitting in his living room in rural Wales, and a dentist who spent years doing everything he could to avoid dentistry, Mike has lived several lives before arriving at the one he clearly loves. Payman and Mike cover the full sweep — grief, therapy, surgical war stories, and an obsessive, self-taught approach to digital restorative dentistry that culminates in his POISE Protocol: a no-prep veneer workflow that he believes makes truly minimally invasive ceramics available to the vast majority of patients, not just a lucky five per cent. In This Episode 00:00:55 – Introductions and first impressions 00:01:20 – Mountain biking career 00:09:15 – A friend's suicide, guilt and stepping back from maxfax 00:12:15 – Therapy 00:14:10 – Life on…

Rawa Jawad Quinn is a dentist-turned-tech founder whose restless energy and refusal to be underestimated have shaped every chapter of her career. In this episode, she tells Payman about growing up in Chelsea after her Iraqi family fled Kuwait with nothing, studying in Liverpool, and working across 16 dental practices before channelling her frustrations into Medicube — a consent and patient communication platform built to give associates the consistency they've never had. The conversation takes some wonderfully unexpected detours into quantum physics, telepathy, AI-driven futures and the spiritual experiences that Rawa can't quite explain but absolutely trusts. There's also plenty of practical wisdom on occlusion, practice culture and what it really takes to bootstrap a dental tech start-up while raising a three-year-old without a nanny. In This Episode 00:00:45 – Introduction and welcome 00:01:25 – Growing up on the Kings Road and childhood in Chelsea 00:03:30 – Studying dentistry in Liverpool and…

Andy Acton returns to the Dental Leaders hot seat for a proper deep-cut conversation about the business of owning a dental practice — from first purchase right through to the exit. Payman and Andy cover the current market (spoiler: banks still love dentists, and buyers far outnumber sellers), before getting into the real meat of the episode: owner fatigue. Andy breaks down the five categories of burnout he's observed across 25 years of working with practice owners, and it's the kind of honest, unglamorous stuff that rarely gets aired. There's also a brilliant success story about a single-surgery practice that became a near-£2 million sale in four years, plus some sharp advice on what not to do in your first month of ownership. Whether you're thinking about buying, selling, or just trying to work out why you're so tired, this one's well worth your time. In This Episode 00:00:50 – Andy's business portfolio and the FTA family of companies 00:03:10 – Market snapshot: supply, demand and the state of play in…

In this lively and layered episode of Mind Movers, Vanita Rattan joins Rhona and Payman to talk about medicine, entrepreneurship, motherhood and the sheer force of personality it takes to build something different. She traces her path from UCL medical school to formulating skincare for skin of colour, then opening clinics around the world before Covid forced a brutal pivot into social media and direct-to-consumer growth. What follows is not just a business story. It is a conversation about dyslexia, immigrant pressure, obsession, sacrifice, miscarriage, ambition and the cost of always operating in warrior mode. Honest, sharp and occasionally uncomfortable, this one goes well beyond skincare. In This Episode 00:01:15 - Medicine to formulation 00:02:05 - Building global clinics 00:05:05 - Covid and the pivot 00:06:20 - Community over following 00:10:25 - Crisis mode and grit 00:15:00 - Opportunity cost thinking 00:20:15 - Dyslexia and determination 00:27:25 - Business, children and sacrifice 00:31:00 - Money,…

At just 27, Ali Hashemizadeh is doing things most dentists twice his age haven't managed — two private associate roles, a growing reputation as an endodontist, and the kind of self-awareness that usually takes a decade to develop. In this episode, Payman sits down with the Newcastle-based, Aberdeen-raised, Iranian dentist to trace the path from a rocky first year on the NHS to finding his feet in private practice. Ali talks candidly about the complaint that rocked him early in his career, the perspective shift it forced, and why he's genuinely glad it happened. It's a conversation about curiosity, resilience, and the quiet power of just cracking on. In This Episode 00:00:50 – Introduction: Ali Hashemizadeh 00:03:45 – Lifelong learning 00:07:25 – The future of dental events 00:14:30 – Optimism as a work philosophy 00:15:35 – NHS complaint, first job 00:19:40 – Resilience and perspective 00:21:10 – Going private early 00:22:25 – Becoming the endo guy 00:25:55 – Generalist or specialist? 00:26:50 – The disease…

Grant Goodstein isn't a dentist — and that might be exactly why this episode is so refreshing. An American tech exec turned practice owner, Grant moved to London for love (a Hannah Montana-inspired trip to LA, a dating app, and a last-minute Vegas concert, if you can believe it) and ended up buying a mixed NHS practice in Fulham with his wife, Leah. What follows is a masterclass in what happens when someone with zero clinical background but serious business chops walks into a neighbourhood dental practice and starts asking, "What do patients actually want?" From GBT machines and AI phone systems to living wage accreditation and obsessing over Wi-Fi signal strength in the toilet, Grant's approach is equal parts Silicon Valley hustle and genuine community spirit. In This Episode 00:01:00 – Meeting Leah: dating apps, Hannah Montana and a spontaneous trip to Vegas 00:06:15 – London vs Los Angeles 00:08:25 – Growing up sports-obsessed and working for Michigan basketball 00:13:10 – Coaching rituals and building…

Mehy Lo Presti joins Payman on the podcast for a wide-ranging conversation that's equal parts origin story and quiet manifesto. Raised in the heartland of La Mancha by a Palestinian father and Italian mother, Mehy arrived in London in 2015 with barely any English, no NHS number, and — as it turns out — very little interest in following the conventional path. He's since built a reputation not just as a restorative associate but as one of dentistry's most creative event and experience designers, currently channelling that energy into Dent Town, a major immersive dental conference launching this September. The conversation ranges freely across the fear culture surrounding the GDC, the science of patient experience design, and the painful economics of putting on events that are actually good — before landing somewhere unexpectedly personal, as Mehy opens up about the impact of October 7th on his family and his mental health in the weeks surrounding his daughter's birth. In This Episode 00:00:55 - Introductions…

Prav is back in the host's chair for a conversation that's quite literally close to home — Andy Sloan is his boss. Andy is the MD of Agilio, the dental software and compliance platform, and a man who has overseen well over a hundred practice acquisitions throughout his career. But before any of that, he was a council house kid from the Wirral, running paper rounds at 14, pulling pints at 18, and somehow landing — by his own admission — in dentistry entirely by accident. This episode traces that unlikely path through hospitality, banking, accountancy and private equity, unpicking the one constant that runs through all of it: relationships. Andy opens up about the dark periods too — fertility struggles, the pressure of simultaneous transactions, and the moments where burnout lurked closer than he'd care to admit. Honest, warm and genuinely self-aware, it's a cracking listen—or catch the video on whichever platform you usually get your weekly Dental Leaders dose. In This Episode 00:00:20 - Introducing Andy…

This week, Payman sits down with Zain Remy, a Newcastle-based practice owner whose path to dentistry was anything but straightforward. After missing out on dental school the first time round, Zain took the pharmacology route, grafted his way through eight years of study, and eventually qualified from King's College London in 2016. What followed was a decade of pivotal decisions — a golden handshake from a corporate, a restorative diploma that nearly cost him his job, and a mental health crisis serious enough to land him in hospital for two months. Rather than shy away from any of it, Zain unpacks each chapter with an honesty that's genuinely refreshing. By October 2023, he'd bought his own private practice in Newcastle — and the lessons he's drawn from every stumble along the way are, frankly, worth the listen alone. In This Episode 00:00:50 - Introduction 00:01:35 - Growing up in London 00:02:00 - Dad the dental technician 00:04:40 - Dental school reflections 00:14:45 - The pharmacology detour 00:20:30 -…

This week, Payman chats with JW Oliver — serial entrepreneur, author, philanthropist, and the man behind Support DDS, the largest dental insourcing company in the US. JW's story begins well below the poverty line in Texas and winds through dental equipment, bankruptcy, and a fateful meeting at a Christian marriage conference that led him to Zimbabwe — and ultimately to building a 1,700-strong operation across Africa and Costa Rica. It's a conversation about purpose, resilience, and why answering the phone might be the most underrated skill in dentistry. Along the way, JW opens up about faith, failure, fatherhood, and why giving away 51% of your profits doesn't feel nearly as crazy once the cheques start to mean something. In This Episode 00:00:40 - Welcome and introductions 00:02:00 - Growing up poor; early entrepreneurial instinct 00:04:50 - From dental equipment to Zimbabwe; the chance meeting that started Zim Works 00:09:00 - Purpose over profit; donating 51% and building a philanthropy operation 00:12:20…

What happens when a Royal Marine Commando dentist who spent six months being ambushed on every patrol in Helmand Province turns his hand to building dental businesses? You get Mike Hesketh: serial practice owner, consultant, and one of the more quietly formidable figures in UK dentistry. In this episode, Payman sits down with Mike to trace a story that runs from a North Wales council estate and the loss of his father at eight years old, through the front lines of Afghanistan, to a 10x practice exit and the creation of Dartmoor Dental — a 200-year-old manor house turned thriving, NHS-inclusive, ten-surgery practice. Mike talks with real candour about the four pillars he uses to build and consult on dental businesses, why he treats his NHS contract as a social obligation rather than a commercial one, and how the Royal Marines' mantra ‘cheerfulness in the face of adversity’ translates surprisingly well to practice ownership. In This Episode 00:02:00 — Growing up in North Wales; losing his father at eight…

Mind Movers is back — and what a return. Rhona is fresh from maternity leave (and a rather eventful ICU stay) and she's brought a guest who needs little introduction: cosmetic dentist Neelima Patel, known to fans of Married at First Sight UK as the woman who handled an absolute car crash of a match with extraordinary grace. This episode covers a lot of ground. From Neelima's route into dentistry and Kailash Solanki's famous mentorship programme at Kiss Dental, to the full, unfiltered story of her time on MAFS — the honeymoon that promised everything, the energy shift that followed, the Hinge bombshell, and the trolling she endured throughout. But this isn't just a reality TV debrief. It's a genuinely honest conversation about self-worth, the bruising reality of modern dating, what it means to be a high-achieving woman looking for a partner who matches your pace — and how to come out the other side stronger. In This Episode 00:00:25 – Rhona's return & introducing Neelima 00:02:05 – Choosing dentistry over…

Most dentists are brilliant clinicians and hopeless with numbers — and Bilal Ahmed has built a career filling exactly that gap. A chartered accountant and tax adviser who stumbled into the dental world through his wife's professional circle, Bilal brings a corporate finance sharpness to a profession that's long been underserved by the accounting industry. In this episode, Payman and Bilal cover the full financial landscape for dentists: from the quirks of associate contracts and HMRC tax investigations to the thorny arithmetic of Invisalign, the hidden traps in popular tax schemes, and the long game of inheritance tax planning. Honest, direct, and refreshingly unafraid to say when something just doesn't work — this one's a must-listen for any dentist who's ever wondered if they're paying more tax than they should. In This Episode 00:00:50 - Introduction 00:01:05 - Finding dentistry 00:03:05 - Nuances of dental accounting 00:08:35 - Tax investigations 00:19:25 - Good accountant vs great accountant 00:21:05 -…

Nasser Syed is a man who doesn't really do stillness. With a background in oral surgery and conscious sedation, he's pivoted from five clinical days a week to running a growing group of practices, training dentists, and launching a brand new facility hire venture aimed at super associates who'd rather focus on their dentistry than deal with the headaches of practice ownership. Joining him is Chez Bright, his PA and right-hand collaborator, who offers a candid view of what it's actually like to work alongside someone whose brain, in her words, is "a minefield." Payman talks with them both about building teams, backing yourself, and knowing when to say no — plus the early clinical mistake that still sits with Nasser decades later and the personal losses that have shaped his faith and his drive. In This Episode 00:01:00 — Practice ownership 00:05:20 — Developing associates 00:09:00 — Picking a lane 00:16:00 — Meeting Chez Bright 00:17:45 — Running projects 00:24:30 — AI and the future of dentistry 00:31:10 —…

What happens when you turn the microphone on the man who's spent years behind it? In this episode of the NAIL-IT podcast, Rana and Bav get Payman Langroudi — host of Dental Leaders and Clinical Director at Enlighten — firmly in the hot seat. It's a wide-ranging, refreshingly candid conversation that moves from the origins of Enlighten and the relentless pursuit of world-class quality to the very real mental health pressures that underpin life in dentistry. Payman reflects on leaning into his strengths, trusting his instincts, and why, after 320 episodes, the Dental Leaders podcast has become the thing he's most proud of. Find Rana on Instagram at @drranaalfalaki, and on Facebook and LinkedIn as Dr Rana Al-Falaki. Follow Bav on Instagram at @drbav83. You can also follow the NAIL-IT podcast at @nailit_podcast. In This Episode 00:01:05 — Introductions and the Dental Leaders origin story 00:02:10 — Why Payman started a podcast — and what it's become 00:05:20 — Leaning into strengths, owning your quirks 00:07:00…

Payman chats with Daniel Jones, the Cambridge-educated entrepreneur who's bringing analytical rigour to dental practice management. Daniel shares the dramatic health journey that redirected his path from investment banking into healthcare innovation, revealing how a near-miss diagnosis of a life-threatening heart condition shaped his mission. The conversation explores the technical challenges of building software that actually talks to the chaotic ecosystem of dental systems, from practice management platforms to lab invoices trapped in PDFs. You'll hear about the realities of fundraising, the loneliness of startup life, and why Daniel thinks the best entrepreneurs operate with surprisingly simple rules—even when solving complex problems.` In This Episode 00:01:05 - What Medfin does 00:03:05 - Associate performance metrics 00:04:00 - Connecting disparate systems 00:04:50 - Single practice viability 00:05:40 - Why dentistry? 00:06:10 - The blood pressure discovery 00:08:20 - Coarctation diagnosis 00:09:05 -…

Payman chats with Amber Aplin, who's carved out something genuinely different in the Scottish Borders. From military dentist to biomimetic practice owner, Amber's journey takes in Germany, Iraq, private equity, and ultimately building a practice that puts prevention and patient education at its core. She talks candidly about the realities of military life, the loneliness of early practice ownership, and why she now trains therapists and other dentists in minimally invasive techniques. There's also a refreshing honesty about perfectionism, work-life balance, and what happens when you stop chasing the next big thing and start appreciating what's already there. In This Episode 00:00:40 - Military beginnings 00:02:05 - Sandhurst training 00:03:55 - Germany posting 00:06:50 - Iraq deployment 00:09:25 - Leaving the forces 00:10:45 - Moving to Scotland 00:12:30 - Early practice ownership struggles 00:15:20 - Private equity involvement 00:19:10 - Buying the practice back 00:22:15 - Building a biomimetic practice…

This week Payman chats with Payvand Menhadji, a newly qualified specialist periodontist who's navigating the delicate balance between clinical excellence and impending motherhood. At 30 weeks pregnant, Payvand reflects on her journey from general dentist to specialist—driven by a competitive streak and a love for surgical challenge that emerged during her VT year. The conversation weaves through everything from the realities of private practice economics to why she'd rather perfect her surgical skills than chase Instagram fame, touching on mentorship, imposter syndrome, and the art of staying humble when success comes knocking. In This Episode 00:01:00 - Finishing specialist training whilst pregnant 00:04:20 - Why four days feels necessary 00:05:10 - The moment surgery clicked 00:07:10 - Competitive from birth 00:08:20 - Hospital jobs and surgical confidence 00:11:45 - Decision to specialise 00:14:50 - Choosing between ortho and perio 00:18:30 - Training structure and challenges 00:22:15 - Learning from the…

In this solo episode, Prav Solanki shares a no-nonsense reflection on business, health, family and personal discipline as he looks ahead to 2026. After a turbulent end to the year involving a family health scare, he talks through the non-negotiables shaping his daily life, from strength and cardio to carving out space for strategy. But the real centrepiece is business — specifically his Start, Scale, Exit model, which underpins everything he’s building this year. Whether you’re a founder in the trenches or a parent trying to balance your time, there’s something here that hits home. In This Episode 00:01:00 – Health before everything 00:10:45 – Family illness and perspective 00:20:30 – Training with discipline 00:30:50 – Vegetarianism and protein 00:41:10 – Bloodwork and optimisation 00:51:40 – Start, Scale, Exit explained 01:01:30 – Scaling with team structure 01:12:00 – Coaching, clarity and freedom 01:22:15 – Tactical planning for 2026 01:32:00 – Work-life integration mindset About Prav Solanki Prav…

The tables turn this week as Payman hangs out with Laura and Leanna on The Horton Hangout. What starts as a chat about the challenges of being interviewed rather than interviewing quickly evolves into something deeper—an honest exploration of ambition, sacrifice, and what it means to build something meaningful whilst trying to hold onto the people you love. From managing business partnerships and navigating the tension between legacy and presence, to the surprisingly simple power of just showing up, this conversation touches on the parts of success no one really talks about until they're living through it. In This Episode 00:01:25 - Hosting versus guesting 00:02:55 - How Laura and Leanna met 00:06:40 - Having it all as ambitious women 00:10:50 - Balancing work travel with family life 00:14:30 - Partnership dynamics and business relationships 00:19:45 - The Enlighten story and business evolution 00:28:15 - Marketing philosophy and brand building 00:35:20 - Working with your best mate 00:41:10 - The reality of…

This week, Payman chats with Niki Keyhani, a newly qualified specialist prosthodontist who's already built something remarkable. Seven years out from qualification, she's opened a squat practice, completed her specialist training at King's, and somehow managed to do both simultaneously during a pandemic. What really stands out isn't just the clinical achievement—it's the way she talks about passion versus ambition, about choosing to do everything at once rather than waiting for the "right time." There's a refreshing honesty here about being underestimated as a young woman in dentistry, about that first complaint that knocked her sideways, and about why true kindness matters more than just going through the motions. Whether she's discussing optimal achievement over high achievement or explaining why she'd rather wait for the right person than rush into marriage, Niki brings a perspective that feels both grounded and aspirational. In This Episode 00:01:15 - Introduction and background 00:01:55 - Passionate…

Richard Porter joins Payman to explore the meeting point of clinical dentistry and psychology. From his early struggles adapting to London dental school after growing up in rural Kent, to his current work exploring personality psychology and emotional intelligence in practice, Richard challenges conventional thinking about what makes a truly skilled dentist. He argues that feelings are the currency of human existence—and understanding them is as critical as clinical competence. The discussion moves through burnout, the dark triad of difficult patient personalities, and the tension between contentment and progress, before landing on Richard's passion for helping dentists understand their own minds. It's a conversation that questions everything from dental education to the nature of expertise itself. In This Episode 00:01:20 - Backstory 00:06:05 - Six pillars of good dentistry 00:08:20 - Emotional intelligence and motivation 00:13:35 - Psychology journey 00:38:25 - Restorative dentistry career 00:39:05 - Why…

In this episode, orthodontist Zaid Esmail opens up about what really matters in patient care—and it's not just straight teeth. From calling every patient the week after fitting braces to navigating the tension between NHS pragmatism and private practice perfectionism, Zaid reveals why communication trumps technique every time. He shares the terrifying moment a patient swallowed a spring mid-treatment, the legal nightmare of inventing an orthodontic device, and why he built an online academy to teach GDPs the skills they're inevitably going to use anyway. Plus, there's an honest take on conference culture, overtreatment trends, and why he refuses to become the kind of orthodontist who needs cases to pay bills. Want 10% off Zaid's Online Orthodontic Academy course and mentorship? Use code DLPOD10 at https://onlineorthodonticacademy.co.uk/ In This Episode 00:01:20 - What makes a great orthodontist 00:06:25 - Why he'll never own a fully private practice 00:14:40 - From Iraq to Wales via dental school 00:28:00 -…

This expansive and deeply reflective episode features Anne-Sophie Flury — neuroscientist, psychology graduate, former PhD researcher, and wellness educator — whose work bridges hard science with lived human experience. Known online as “Coochie by Gucci,” Anne-Sophie brings rare honesty and intellectual clarity to conversations about the brain, trauma, intuition, and emotional agency.Rhona and Payman explore Anne-Sophie’s unconventional academic journey, from leaving a business degree for psychology to working in experimental neuroscience and neuropsychopharmacology alongside leading researchers. Together, they unpack why understanding the brain isn’t enough — and how learning that the brain can change became the turning point in Anne-Sophie’s own mental health and sense of agency.The conversation moves fluidly through modern overwhelm: social media burnout, dopamine addiction, emotional over-identification, and the spiritualisation of feelings. Anne-Sophie offers a grounded, science-based perspective on…

Chiara Burgio's path to dentistry started with a Parisian psychoanalyst and a ten-minute stare. What followed was an international training odyssey—from Madrid to Milan, Brazil to NYU—that shaped her approach to aesthetic dentistry. In this conversation, she opens up about the pull of digital workflows, the art of composite layering, and what it really means to work alongside someone like Christian Coachman. But there's a shadow side to her drive, too. That relentless perfectionism, the kind that keeps her reviewing cases long after she's left the practice. It's the thing that makes her brilliant, and the thing she's learning to tame. In This Episode 00:01:45 - International roots and family ties 00:03:00 - Choosing dentistry over economics 00:04:25 - The Parisian psychoanalyst who changed everything 00:18:30 - NYU aesthetics programme and American training 00:28:45 - Digital dentistry and working with Coachman 00:42:15 - Composite layering and aesthetic philosophy 00:58:20 - Blackbox thinking 01:11:30 -…

In this episode of Dental Leaders, Payman chats with Deepa Patel, a locum dentist with the unique experience of working inside over 100 different practices. Having held every role from nurse and receptionist to practice manager before qualifying, Deepa shares why the happiest practices aren't always the most high-tech, and why the most profitable dentists aren't always the most skilled. They touch on her philosophy of treating "dental and mental health" together and discuss how a transformative 10-day silent meditation retreat shifted her focus from perfection to presence. From humming during extractions to her daily gratitude practice, Deepa reveals to Payman why emotional intelligence is just as vital as clinical precision in modern dentistry. In This Episode 01:20 - Mini smile makeovers and composite work 04:10 - Mindset around colour conversations 05:30 - Lessons from inside 100 practices 08:00 - Adapting to different equipment 10:20 - Respect for nurses and teamwork 12:45 - Why reception is the hardest…

This week, Payman sits down with Adeel Ali, an implantologist who's taken the kind of risks most dentists only talk about. Seven years qualified and he's already built multiple UK practices, mastered full-arch implantology including zygomatics, and most recently moved his family to Qatar to open a clinic from scratch—all whilst flying back every three weeks to maintain UK commitments. The conversation reveals someone refreshingly honest about not being naturally gifted clinically, instead crediting a relentless work ethic inherited from his father's 40-year retail career. They discuss marrying at 24, having kids young, and deliberately choosing to excel in every domain simultaneously rather than sequentially. Adeel's approach to business follows a simple framework: character-assassinate potential partners for integrity, find the best person doing what you want to learn, and when uncertainty hits, pray five times daily and trust it'll work out. From explaining why people should die with fixed teeth rather…

In this Dental Leaders episode, Payman sits down with Fabian Farbahi, a 22-year-old Sheffield dental student who's already mastered something most people spend decades learning: the power of genuine conversation. Fabian spends 3.5-hour train journeys striking up chats with strangers because he's fascinated by people's stories—the same curiosity that drove him to become president of Sheffield's dental student society and spend two months on elective in Brazil learning Portuguese. They discuss Fabian's refreshingly unformed career path—he's drawn to oral surgery, intrigued by sports dentistry, passionate about public health behaviour change, and comfortable not knowing exactly which direction he'll take. The conversation covers his transformation from small-town student to confident stage presenter, lessons learned managing volunteers without pay, and why the best time to take business risks is when you're young. What emerges is someone who understands that dentistry isn't just about teeth—it's about…